Year 7 parent's evening

Overall, I think the evening went very well. I had one situation that I don't know if I dealt with it in the best way possible. A parent asked me if about the consistency of teachers, as her daughter has had five different English teachers. I said that I can ensure consistency between now and the end of the year as I am teaching them full time between now and then. This student also has confidence issues and I have ensured her parent's that I will aid her encouragement. I also had a parent express concerns that that her daughter has an issue with hearing as she suffers with regular ear infections. I will keep an eye on her.